|Shipping Made Easy by Abedah|
Abedah understands that shipping needs to be cost effective, timely, easy to calculate, and reliable.
Thus, we make every effort to ship your order, door-to-door, as quickly as possible. Approximately, a shipment takes five working days to reach your home.
ABEDAH GROUP offers reduced shipping in which we pay about half of the shipping cost. The following table shows expected charges to be paid by the customer and calculated according to items weight: To make sure that your order reaches you within seven business days, please provide your street home address and phone number-- shipments cannot be delivered to a post office Box.
We can track your shipment from the moment that it leaves our factory until final destination. In the unlikely event that your shipment does not arrive on time, within seven working days, please email us at: firstname.lastname@example.org , so we could follow up with it and insure its delivery.
In case you reside in a country where customs are charged at entry ports, the charges shall be paid by the customer. All customs duties are the customer responsibility to take care of.
NOTE: Shipping service charges are NON-REFUNDABLE
Note: delays in customs, and/or legal holiday may delay arrival.
|Exchanges and Returns - Our Commitment to You|
When you receive your item, check it thoroughly for any defects and then try it on. Only when you are completely happy with the product and intend to keep it should you wear the garment or wash it.
If for any reason you are unhappy or dissatisfied with your purchase, you could send it back to us. Then you will get a full refund, exchange, or store credit as you request. However, please keep it in the same condition and packaging that you have received it in and we should receive your return within 6 days of the date of purchasing.
Please notice that altered (shortened) products will not be refunded or exchanged.
The cost of returning the unwanted items is paid by the customer, however if you want an exchange the shipping charges to mail back the exchanged item to you will be covered by ABEDAH in case its our fault.
However, if you are exchanging the item for any other reason than our fault, abedah will charge you the cost of shipping for the replacement, which will be the same as specified in our shipping policy. For example, if you are returning a Thob for exchange, you will be charged another $10 to ship you the replacement. Or, if you requested a refund, you will not be refunded the shipping charges that you have already paid.
In order to avoid returns, please check your size carefully using our size chart, which explains how to measure yourself and what the correct size is for your general body measurements and for each particular garment.
Please note that there will be no return or exchange during our special offers. Therefore, please try to double check the size guide before placing your order.
Please email email@example.com and Please remember to quote your order number in all correspondence